Reputation and Crisis Management
Speak with “One Voice” – in times of calm and crisis
SXD offer services to help create advocacy and engagement plans and to develop in-house, high quality communication, crisis and stakeholder relations business processes and human resources.
How we can help
Communications and media relations strategy including crisis communications plans and “crisis” support,
Recruitment or testing of capability for external relations/stakeholder engagement staff,
Developing or re-structuring strategic communications and stakeholder engagement teams,
Creating organisational processes for external risks mitigation plans including performance management systems,
Provision of basic external communication services - speech writing services, media plans and press release writing.
When might you need these services?
As your company begins the process of building a new team to handle the external communications and relationship management aspect of your business, a technical specialist perspective is helpful,
If you seek to craft a selection and recruitment process for a new head of External Affairs/Communications,
As your company seeks to enhance its readiness to handle a crisis and develop crisis management protocol that is table-top tested with clear accountability,
If you are in the midst of a crisis,
As you plan for a major commercial negotiation with a government of a developing country and you need a robust plan to make a persuasive case to all the relevant stakeholders and interest.